Return & RTV Reconciliation for Sale-or-Return

The outcome

Returns stop being a blind spot. For every sale-or-return line, sold plus returned is checked against what was sent, and each RTV debit note is verified against a real return, so wrong or mispriced RTVs are caught.

How teams use it

Sold plus returned ties out

Reconciles sold and returned quantities back to dispatched quantity for every SOR line.

RTV DN verification

Each RTV debit note is mapped to a genuine return and checked for correct valuation.

Unpaid vs unsold clarity

Distinguishes a unit that is genuinely unsold from one that should have been paid.

Dispute-ready gaps

RTVs with no matching return, or wrong value, are flagged with evidence.

How the workflow runs

Gather SOR data. Dispatched, sold and returned quantities are collected per channel.
Reconcile quantities. Sold plus returned is matched against dispatched.
Verify RTV DNs. Each RTV note is tied to a real return and validated.

Where customers use it

Customers run this template across Blinkit, Zepto, Swiggy Instamart, BigBasket, Amazon, Flipkart, Nykaa, Myntra, Noon, Namshi, Trendyol, Zalando, Reliance Retail, DMart and Metro, spanning India, the Middle East and Southeast Asia. Additional channels and systems can be added to the workflow on request.

Questions we get asked

What is reconciled in a sale-or-return model?

That sold quantity plus returned quantity equals what was sent, and that each RTV debit note corresponds to a genuine return valued correctly.

How is a wrong RTV caught?

An RTV debit note that maps to no matching return, or is valued incorrectly, fails reconciliation and is flagged with evidence to contest.

Which channels are covered?

All connected channels operating a sale-or-return arrangement across quick commerce, ecommerce and modern trade.

Reconcile returns and RTV automatically

See sale-or-return quantities and RTV debit notes reconciled against dispatches across every channel.

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